Privacy Policy

Matagan Pty Ltd T/a Flanagan Constructions
ABN: 86 616 130 691
Last Updated: March 2026

 

Matagan Pty Ltd (“Flanagan Constructions”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website, contacting us, or engaging our services, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

We may collect personal information including:

Contact Information

  • Full name

  • Email address

  • Phone number

  • Residential or business address

Project & Enquiry Information

  • Details of construction enquiries

  • Property addresses

  • Plans, drawings and specifications

  • Communications and correspondence

Financial Information

  • Invoice and payment details

  • Transaction history
    (Payment details may be processed through secure third-party providers.)

Website & Technical Data

  • IP address

  • Device type

  • Browser type

  • Usage data and website interaction

  • Cookies and analytics information

2. How We Collect Information

We collect personal information when you:

  • Submit an enquiry via our website

  • Request a quote or proposal

  • Engage us for construction services

  • Communicate with us via email, phone or in person

  • Apply for employment with us

  • Interact with our website

We may also collect information from third parties such as architects, consultants, subcontractors or project partners where necessary.

3. Why We Collect and Use Your Information

We collect and use your personal information to:

  • Provide construction and building services

  • Prepare quotes, tenders and contracts

  • Communicate with you about your project

  • Issue invoices and process payments

  • Improve our website and services

  • Comply with legal obligations

  • Manage employment applications

  • Send marketing communications (where you have consented)

We will only use personal information for purposes that are reasonably necessary for our business activities.

4. Marketing Communications

If you receive marketing communications from us, you may opt out at any time by:

  • Clicking the unsubscribe link in emails; or

  • Contacting us directly.

We do not sell your personal information to third parties.

5. Disclosure of Personal Information

We may disclose personal information to:

  • Employees and contractors

  • Subcontractors, consultants and suppliers involved in your project

  • Professional advisers (accountants, insurers, legal advisers)

  • IT service providers and software platforms used to manage projects and client relationships, including Buildxact and SignOnSite

  • Payment processors and financial institutions

  • Government authorities or regulators where required by law

6. Storage and Overseas Disclosure

We use third-party cloud-based systems, including Buildxact and SignOnSite, to manage projects, estimates, client communications and documentation.

These systems may store or process data on servers located outside Australia.

Where personal information is disclosed or stored overseas, we take reasonable steps to ensure service providers handle personal information in accordance with Australian privacy laws and appropriate security standards.

By engaging our services, you acknowledge that your information may be stored or processed outside Australia.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps include:

  • Secure digital storage systems

  • Restricted access to sensitive data

  • Password protection and secure servers

  • Secure third-party service providers

However, no internet transmission is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyse website traffic

  • Support marketing activities

You can modify your browser settings to refuse cookies. Some website functionality may be affected if you disable them.

We may use analytics tools such as Google Analytics to understand website performance. These services may store data outside Australia.

9. Access and Correction

You have the right to request access to personal information we hold about you and request correction if it is inaccurate, incomplete or outdated. To request access or correction, please contact us using the details below.

10. Complaints

If you believe we have breached the Privacy Act or mishandled your personal information, please contact us in writing. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website.

Contact Us

Matagan Pty Ltd
6–8 Wellington Park Way, Sale VIC 3850
Email: office@flanaganconstructions.com